Featured Team Member: Lauren Clair

Lennar Philly Metro

When you trust Lennar with your brand new home, we promise to make your journey as stress-free and enjoyable as possible. From start to finish, you can trust that every Lennar team member you work with has your best interest at heart and goes above and beyond to make your experience memorable.

This week, we’re excited to introduce you to an associate who embodies our Lennar promise each and every day, our customer care rep, Lauren Clair. Talented, hardworking, and kind, Lauren’s work reflects our commitment to you, even after you’ve moved into your home.

While it’s easy for us to talk about all of the wonderful things that Lauren does, we thought it would be best for you to hear it straight from homeowners just like yourself. Below are two testimonials we recently received that demonstrate just how dedicated Lauren is to making sure your home is the happiest place in the world:

“My husband and I are writing this letter to show our appreciation for the excellent customer care provided by Lauren Clair. Lauren just completed the 11 month service at our home in Warrington, PA. In addition to the drywall repairs, she also helped us with the installation of the cabinet baseboards and a missing cap for the drainage pipe.

Lauren is detail-oriented and absolutely pleasant to work with. She always provides prompt responses to our email inquiries. Her commitment to great customer service is to be commended. We are very pleased with the care provided by Lauren and the Lennar team. As a result, we have recently purchased a 2nd new construction home from Lennar!”

Thank you again,
Ping & Chenga


“My husband and I recently purchased a new home in the Lennar High Grove development in Warrington, PA. Lauren Clair has been our customer care representative and I just wanted to send a note to let you know what a fantastic experience working with her has been. We truly appreciate her diligence and quick response any time we have an issue.

Just last week we had a problem with one of our cabinets and she had someone come out to fix the issue within a couple of hours. Since we moved in, Lauren has always been highly responsive and helps to get things sorted out quickly without much inconvenience to us as new homeowners, and we really appreciate working with her. Our entire experience with Lennar has been positive and we always say our next home will be a Lennar home as well because of it.”

Thanks for your time,
Kristina


At Lennar, we don’t just build the best homes, we build the best team — so that you can enjoy every moment of your process. All of us at Lennar want to thank Lauren for all that she does for our homeowners! We love working with her and we know you will too. For more information about our available homes, please contact us here.

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